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Policy

Content License

You keep every right in your photographs. What you grant us is narrow, temporary, and exists only so the service can do what you asked.

Effective
2026-08-20
Operator
JOHN CHARLES CONTRACTORS LTD
Service
Workproof, johncharlescontractors.com

Who owns my photos?

You do. Uploading a photograph to Workproof transfers nothing. You keep every right you had in it, and we claim no ownership of it, ever.

“Your Content” means the photographs you upload, the text you write about a job including the hidden-work notes, and the stage labels and dates you type.

So what am I granting you?

A licence narrow enough to run the service and no wider. You grant JOHN CHARLES CONTRACTORS LTD a worldwide, non-exclusive, royalty-free licence to:

  • Store and host Your Content on our infrastructure.
  • Transmit it between the parts of the service, and to the suppliers listed in the Privacy Policy, so the work you asked for can be done.
  • Process it to produce the comparison sheets and films you requested.
  • Retain operational copies for up to 30 days after deletion, for backup integrity and abuse investigation.
  • Display it back to you in your own account.

That is the whole list. The licence exists only so we can do the thing you asked for. It ends when you delete the content, save for the 30-day operational window and anything the law requires us to keep.

What does that licence not let you do?

  • We do not use Your Content to train any model, ours or anybody else's.
  • We do not publish it, or show it to any other user.
  • We do not use it in marketing, on this website, in a portfolio, or in any case study, unless you have given separate written permission for a specific use.
  • We do not license it to anybody else.
  • We do not sell it.

The sample records shown on this site were generated for that purpose. They are not customer content.

Who owns what comes out?

You own the outputs generated from Your Content — the comparison sheets and the films — and you may use them commercially. Three things qualify that:

  • Use must comply with the Acceptable Use Policy.
  • We do not warrant that an output is original or that it infringes nobody's rights. Automated systems can produce similar results for different users.
  • Rights belonging to third parties in what your photographs contain are unaffected. Owning the sheet is not the same as owning everything visible in it.

The fixed line at the foot of every export forms part of the output and must stay on it: “This is a record of work as photographed. It is not an inspection, a certificate, or a statement of compliance with any standard.

What am I promising you about what I upload?

By uploading, you confirm that:

  • You took the photographs yourself, on the job you are recording, or you have the express permission of whoever did.
  • You have the right to upload them and to grant the licence above.
  • Uploading them breaches no contract you are working under, including any confidentiality or site-access condition imposed by a client, a principal contractor or a property owner.
  • They infringe nobody's intellectual property, privacy or publicity rights.

There are people in some of my photos. Whose problem is that?

Yours, and you need to sort it out before you upload.

Where anybody is identifiable in a photograph — your own crew, another trade on site, a client, an occupant, a passer-by — you are responsible for having their agreement to that photograph being uploaded, processed and used in a record you may then send to a client or publish. That responsibility sits with you and cannot be passed to us.

The practical advice is the simplest: frame people out. A stage record is about the work, and it reads better without anybody in it. Where somebody is in shot and you have not got their agreement, do not upload the photograph.

If somebody tells us they appear in content without having agreed to it, we will remove it.

Do you learn anything from my content at all?

Only operational signals, and none of them carry image content or personal data: how often a generation fails, how long a step takes, which errors recur, whether a step is abandoned. We use those to keep the service working.

No model is trained on Your Content. There is no internal training use, so there is no internal training use to opt out of.

Can you take my content down?

We can remove content that breaches the Acceptable Use Policy or the law, and we may do so without notice where the breach is serious. We will tell you what was removed and why, unless we are legally barred from doing so.

If you think we have removed something wrongly, email support@johncharlescontractors.com and a person will look at it again.

How do I get it all back, or get rid of it?

Download any job from your account at any time. Delete a job, or the whole account, from your account settings — we do not ask why and do not require a reason.

Deletion removes the content from live storage immediately, and the licence above ends at that moment except for the 30-day operational window described in the Privacy Policy.

Contact: support@johncharlescontractors.com · +44 7768808346

JOHN CHARLES CONTRACTORS LTD, 14 Anglia Crescent, Kempsey, Worcester, England, WR5 3UX